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What to Expect

A clear, friendly path from your first referral to ongoing review.

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Your journey with Planet PBS

  1. Step 1: Referral

    Send a referral online or call us. We will confirm we have received it and let you know the next step.

  2. Step 2: Getting to know you

    We meet at a time and place that suits you, and listen first. Your goals, strengths and preferences lead the way.

  3. Step 3: Assessment

    We observe, gather information and look for the reason behind behaviour, always in consultation with you and your supports.

  4. Step 4: Plan and strategies

    We write a practical plan with strategies that fit daily life, and walk through it with everyone involved.

  5. Step 5: Training and review

    We train the people around you, check what is working and adjust the plan as life changes.

Our services

  • Interim Response

    Fast, safe interim plans when risk is present.Read more

    Interim behaviour support plans delivered on time with real strategies. Developed in consultation with the relevant people, interim behaviour support plans mitigate immediate risk of harm to the participant, and provide safety protocols and fade out plans around use of restrictive practices.

  • Functional Behaviour Assessment

    Understanding the why behind behaviour.Read more

    We conduct functional behaviour assessments to ensure the strategies and skills we design are evidence-based and person-centred. By understanding the reasons behind why individuals use certain behaviours, we can support them to develop functional skills that target the underlying causes of behaviour.

  • Practical Strategies

    Tailored strategies, never copy-paste.Read more

    Sick of receiving generic, copy-paste strategies? Not this time. The proactive and response strategies we propose are based on time spent with the participant, data, and most importantly - targeting the function of the behaviour.

  • Behaviour Support Plans

    Person-centred plans that meet NDIS standards.Read more

    Each plan is individually tailored to the participant's strengths, needs, and goals, while meeting NDIS and regulatory requirements. Using a person-centred approach, we develop practical strategies that reduce barriers, build skills, and improve quality of life. Our plans are designed to support meaningful outcomes for participants and their chosen communities.

  • Restrictive Practice Assessment & Fade Out

    Reducing restrictive practices with dignity.Read more

    Through comprehensive assessment and collaborative planning, we support participants and their teams to reduce reliance on restrictive practices and build positive, proactive support strategies. Our approach prioritises dignity, choice, and quality of life while ensuring compliance with NDIS Quality and Safeguards Commission standards.

  • Training & Support

    Training that gets everyone on the same page.Read more

    We firmly believe that knowledge is power, and everyone benefits when training is made available. We provide ongoing formal and informal training, to get everyone on the same page in the proactive and response strategies. Our team delivers training in a range of formats including online, recorded, or face-to-face.